Overlord

To provide a smooth online shopping experience, Vulke Jewelry ships orders every business day, Monday through Friday. That means your purchase will be in transit within three business days after the payment is confirmed.

TERMS & CONDITIONS

• Shipments to Alaska, Hawaii, Virgin Islands and Puerto Rico may require additional payment and shipping time. 

• Store credit may be issued for items out of stock. Refunds for out of stock items will be issued upon request.

• In the event that your order cannot be shipped, you will be contacted by one of our customer service representatives.

• Orders will be processed and shipped within 3 business days. Vulke Jewelry is closed on weekends and all major holidays.

• You will receive an email confirmation with tracking information when your order is shipped.

• Vulke Jewelry reserves the right to cancel any order that appears suspicious or fraudulent. All fraudulent transactions will be reported to proper authorities.

• Regarding packages that are marked delivered by the carrier, either USPS, UPS, or FedEx, Vulke Jewelry is not liable for lost packages. We can gladly open a claim with said carrier and pending a future investigation, our Customer Service team will decide whether we’ll replace/refund the order or not.

INTERNATIONAL SHIPMENTS

• Items shipped outside of the United States may be subject to duties, taxes, handling and/or other miscellaneous charges as defined by the country of import. These fees are not included in the cost of your order and therefore can not be reimbursed by Vulke Jewelry.

• Vulke Jewelry gives UPS, USPS or FedEx the opportunity to fulfill their delivery promise within the shipping time frame selected and paid for by the customer before taking further action on lost packages.

• Customs regulations in the U.S.A. require that we display the full product value on the front of the package (this includes products that are purchased at a discounted price or are part of a promotion). Please check with your country’s customs office to determine what these additional costs will be prior to placing your order.

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